The company Archambault is a crossroads of culture in Quebec. It offers its customers a wide range of entertainment products. Since its founding in 1896, Archambault draws energy out of its contact with people and has a mission to spread the culture across the province. Archambault has developed a special relationship with its customer relationships.
ITS CUSTOMER SATISFACTION
Archambault for the company, maintaining customer satisfaction is taken very seriously. His desire was to further analysis in its physical stores: understanding customers, adapt and make the necessary improvements to be always closer to the expectations of its customers!
VIDEO SYSTEM FOR APPLICATION OF METHOD KEIZEN
People counting system
Building on its existing security system, we incorporated, through artificial intelligence Geovision software, automated analysis of videotaped images.
This analysis helps to know, for example, the number of passages of people in each department by Archambault store. It allows them to better understand their customers and develop solutions to meet the needs of these.